Privacy Policy

1. Information We Collect

Information You Provide

We collect information you voluntarily provide, including:

• Contact Information: Name, email address, phone number, and business name
• Project Information: Details about your project requirements, content, and preferences
• Account Credentials: Login information for hosting, domain, or other services you share with us
• Billing Information: Payment details processed through secure payment processors
• Communications: Messages sent through our contact form, email, or other channels

Information Collected Automatically

When you visit our website, we may automatically collect:

• Device Information: Browser type, operating system, and device type
• Usage Data: Pages visited, time spent on site, and referring websites
• IP Address: Your internet protocol address for security and analytics purposes
• Cookies: Small data files stored on your device for functionality and analytics

2. How We Use Your Information

We use the information we collect to:

• Provide web development and digital services you request
• Communicate with you about projects, proposals, and inquiries
• Process payments and send invoices
• Access your accounts (hosting, domain, etc.) to perform requested work
• Improve our website and services
• Send occasional updates about our services (you may opt out at any time)
• Comply with legal obligations

3. How We Share Your Information

We do NOT sell your personal information. We may share your information only in these circumstances:

• Service Providers: Third-party tools we use to provide services (payment processors, hosting providers, analytics). These providers are bound by confidentiality agreements.
• Legal Requirements: If required by law, regulation, or legal process.
• Protection: To protect our rights, property, or safety, or that of our clients.
• With Your Consent: When you have given us permission to share specific information.

4. Data Security

We take reasonable measures to protect your information, including:

• Secure storage of credentials and sensitive information
• HTTPS encryption on our website
• Secure payment processing through trusted providers
• Limited access to client information on a need-to-know basis

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Cookies

Our website may use cookies for:

• Essential Functions: Making the website work properly
• Analytics: Understanding how visitors use our site

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

6. Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, and maintain business records. Project files and communications are typically retained for the duration of our business relationship plus a reasonable period for potential follow-up work.

7. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

To exercise these rights, contact us at tsummers@goldenhourdigital.net.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated date. Your continued use of our website or services constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: