Healthcare / Emergency Services
EMS Dispatch Software
A comprehensive real-time dispatch management system designed for EMS operations. This secure, authorized-access platform handles critical response coordination, enabling dispatchers to efficiently manage emergency calls, track unit availability, and coordinate responses.
The Challenge
Emergency services require split-second decision making with zero room for error. The system needed to handle high-stress scenarios with complete reliability while maintaining strict data security.
Our Solution
Built a real-time dispatch platform with WebSocket integration for instant updates, role-based access control for security, and an intuitive interface optimized for high-pressure situations.
Key Features
- Real-time unit tracking and status updates
- Secure role-based authentication
- Call management and prioritization
- Comprehensive reporting and analytics
- Mobile-responsive dispatcher interface